Right Sizing reports recommending no changes for all recommendations

Incident Report for Virtana

Postmortem

An issue was introduced into our platform where the right sizing reports were not recommending any changes.

This behavior occurred when viewing right sizing recommendations and was caused by a recent backend change that surfaced an existing frontend issue.

A patch has been applied to fix this issue.

We apologize for any inconvenience this incident may have caused.

Posted May 27, 2022 - 16:08 UTC

Resolved

This incident has been resolved.

Posted May 25, 2022 - 15:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 25, 2022 - 15:41 UTC

Update

Testing of the fix was successful.

We are promoting it to production.

Posted May 25, 2022 - 15:36 UTC

Update

A fix has been implemented in our non-production environments.

We are testing the results.

Posted May 25, 2022 - 15:21 UTC

Identified

The issue has been identified and we are working on a fix.

Posted May 25, 2022 - 14:40 UTC

Investigating

We are currently investigating an issue where the Right Sizing report is recommending no changes for all instances.

More updates to follow.

Posted May 25, 2022 - 14:00 UTC

This incident affected: App-US (US) (Data Processing).